Anyone who is interested in self-help probably knows that sometimes, making someone else’s day makes a person feel better than anything else! That’s why I wanted to inform you that National Customer Service Week is coming up and you may be able to make a difference in someone’s entire work attitude.
If you’re an employer, manager, team lead, etc. you should know that Customer Service Week is October 4th-8th. This national event is devoted to honoring the people who serve and support customers. Give back to them this week to let them know how much you appreciate their kind efforts that keep customers feeling special, build customer loyalty and affirms your dedication to support their efforts to provide top notch customer service.
“Aim for service and success will follow”
Great Customer Service Week Ideas:
Framed Inspirations: Thank your teammates that work each day to provide the very best customer service by giving them a framed inspiration to inspire them and remind them daily that you appreciate their efforts and dedication. With over 70 different designs, you’re sure to find something for everyone!
Or, if you would like to have an inspirational group meeting, consider getting the movie – The Simple Truths of Service. This is a touching story about how Johnny, the grocery store bagger truly captures the essence of service. It brings service and life into perspective.
It takes only 3 minutes to watch it, and I truly hope you’ll share it with every person in your organization.
I recently read an article where Drew Barrymore touted the effectiveness of self help cards. I can’t say that she exactly invented the self help card, but I can say that they are a good idea! Basically, you print a few cards off that you carry around and either look at, or show to someone else when you’re getting a little over-heated. A few examples Barrymore gave Stylist magazine were “Go and take five minutes,” and “I need a minute.”
The cards remind you of the importance of taking a break when things aren’t going well. It’s one thing to have a shouting match with someone and go madly back and forth. But if you take a five minute break to chill and think things over, you’ll usually find that a win-win solution is right in front of your face – you just couldn’t see through the flames!
If you can’t think of positive affirmations on your own, try using I Can Do Itcards.
If you’re as stressed as the JetBlue Flight attendant, who screamed at a lady, then swore over the planes loudspeaker, then exited the plane through an emergency exit, this is the site for you. Get some help or self help, before you break and end up like the JetBlue Flight attendant! Here are some resources:
Seven Simple Anger Management Techniques.
Since this had obviously been going on for awhile, it’s clear that some anger management techniques may have prevented the outburst.
Brainwave Entrainment System – Brainwave CD’s to Calm Fragile Nerves.
How to Treat Insomnia and Fall Asleep Fast.
Since the JetBlue Flight attendant was (or had been) taking care of both his Mom and his Dad, he probably had some sleep disorder issues that could have been resolved. Maybe he should read some tricks on how to treat insomnia!
Remember to get your free reports on Sleep and Lucid Dreaming by signing up for my Newsletter on the Right.